• Castlerock Gardens, Galana Road, Nairobi, Kenya
  • +254(116)-961-111

Introduction

Helios Solutions Africa Ltd is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect data when you visit our website, interact with our team, or engage with our services.

Information We Collect

1. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Physical address
  • Company details
  • Any other information shared during engagement

2. Non-Personal Information

We may automatically collect technical and usage data such as:

  • IP address
  • Browser type and version
  • Device information
  • Website usage analytics

How We Use Your Information

1. Communication

Your information is used to respond to inquiries, provide quotations, support service delivery, and communicate regarding our products or services.

2. Marketing

With your consent, we may send newsletters, updates, or promotional material. You may opt out at any time.

3. Website Improvement

Non-personal data helps us analyze traffic and enhance user experience.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or misuse. However, no electronic transmission or storage is fully secure.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccuracies
  • Request deletion where applicable

To exercise these rights, contact us using the details below.

Changes to This Policy

We may update this policy from time to time. Any significant changes will be posted on our website.

Contact Us

For questions, concerns, or data requests, contact us at:

Helios Solutions Africa Ltd
Email: info@heliosafricaltd.com
Phone: +254 116-961-111
Website: www.heliosafricaltd.com